1. General Policy
At SUPPLY SPARKLE LLC we strive to provide high-quality digital services. Due to the nature of our services, all sales are generally final and non-refundable.
2. Eligibility for Refunds
Refunds may be considered only under the following conditions:
- The service has not yet been started
- There was a duplicate payment made
- A billing error occurred on our side
All refund requests must be submitted within 3–7 days of the original payment.
3. Non-Refundable Situations
Refunds will not be provided if:
- Work has already started or been completed
- Results did not meet expectations (as outcomes may vary)
- Delays are caused by the client (lack of communication, missing info, etc.)
- Third-party platform issues occur (account bans, policy violations, etc.)
4. Partial Refunds
In some cases, partial refunds may be issued if:
- A project is partially completed
- Both parties mutually agree to cancel the service
5. Chargebacks & Disputes
If a chargeback is initiated without contacting us first:
- We reserve the right to suspend all services
- Legal action may be taken if necessary
We strongly encourage contacting us before filing any dispute.
6. Refund Processing
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued using the original payment method
7. Contact for Refunds
To request a refund, contact us at:
